Politique d’expédition

Shipping Policy

At SkiingChillFit, we are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping terms below:

1. Shipping Locations

  • We offer worldwide shipping. Delivery times and costs may vary depending on your location.
  • Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for delays or lost shipments due to incorrect information provided.

2. Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • During peak seasons or promotional events, processing times may be extended. We will notify you of any significant delays.

3. Shipping Times

  • Standard Shipping: Estimated delivery within 7-20 business days.
  • Delivery times may vary depending on your location and any potential customs delays for international orders.

4. Shipping Costs

  • Shipping costs will be calculated at checkout based on the destination and shipping method selected.
  • Free standard shipping is available on orders over $599.00.

5. Tracking Your Order

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment.

6. Customs and Duties

  • International shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. We have no control over these charges and cannot predict what they may be.
  • Customs policies vary by country, and you should contact your local customs office for more information.

7. Lost or Delayed Shipments

  • While we strive to ensure timely delivery, we are not responsible for any delays caused by shipping carriers or unforeseen circumstances such as natural disasters or customs hold-ups.
  • If your order is delayed beyond the estimated delivery window, please contact us at support@skiingchillfit.com for assistance.

8. Shipping Issues

  • If your package is lost or damaged during transit, please contact us immediately at support@skiingchillfit.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

9. Contact Us

  • If you have any questions regarding shipping, feel free to reach out to our customer service team at support@skiingchillfit.com. We're here to help!